Data Deletion Instructions
Last updated: June 7, 2026
PT Cembeliq Teknologi Persada respects your right to your personal data. This page explains how to request deletion of your data from our systems.
1. Data That Can Be Deleted
You may request deletion of the following personal data that we store:
- Full name
- Email address
- Phone number
- Company name
- Conversation or service request history
- Account data (if you have an account with our services)
2. How to Request Data Deletion
Follow these steps to submit a data deletion request:
- Send an email to [email protected] with the subject: Data Deletion Request
- Include the following information in the email:
- Your full name
- Your registered email address
- Reason for deletion (optional)
- We will verify your identity before processing the request
- The request will be processed within a maximum of 14 business days
- You will receive email confirmation once the data has been deleted
3. Alternative: Via WhatsApp
You can also submit a request via WhatsApp:
- Contact us at 0811-1070-114
- Send a message in this format:
Data Deletion Request: [Full Name] - [Email] - Our team will guide you through the next steps
4. Data That Cannot Be Deleted
Some data may not be deletable due to legal obligations or operational needs, including:
- Transaction data required by tax or financial regulations
- Data needed to resolve ongoing disputes
- Security logs needed to prevent fraud or abuse
If any data cannot be deleted, we will let you know along with the reason.
5. Consequences of Data Deletion
After your data is deleted, please note that:
- Access to related services or accounts will be terminated
- Deleted data cannot be recovered
- Related transaction or project history may also be affected
Contact Us
If you have further questions about data deletion, please do not hesitate to contact us:
PT Cembeliq Teknologi Persada
Email: [email protected]
WhatsApp: 0811-1070-114
Website: https://cembeliq.com